Position
As part of the Galileo Hosting operations team, the successful candidate will support the operation, maintenance and evolution of infrastructure and services that provide hosting capabilities for Galileo-related systems and activities. Working within a multidisciplinary team, this role involves the contribution to system operations, service delivery, maintenance activities, anomaly resolution and continuous service improvement in a mission-critical operational environment.
Location: ESEC, Redu (Belgium)
Start date: January 2027.
Tasks and Responsibilities
Support day-to-day operations and service delivery activities for Galileo Hosting infrastructure and services
Monitor system health, service performance and operational status
Analyse and investigate anomalies, incidents and service disruptions, and contribute to their resolution
Support operation, maintenance and evolution of IT, network and hosting infrastructure
Participate in testing, validation and deployment of infrastructure, software and system updates
Maintain operational procedures, technical documentation and configuration records
Contribute to automation and continuous improvement of operational workflows
Interface with customers, service providers and project stakeholders as required
Participate in on-call activities and service support when required
Support security, quality and service continuity activities.
Skills and Experience
Degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering, Systems Engineering or a related technical discipline.
Experience in IT operations, infrastructure operations, service operations, network operations or other operational engineering environments.
Good understanding of operational processes, incident management and troubleshooting.
Ability to analyse technical issues and drive issues to resolution.
Strong organisational skills and ability to manage multiple priorities.
Good communication skills and ability to work effectively within multidisciplinary teams.
Ability to produce clear technical documentation and reports.
Professional working proficiency in English.
Willingness to work on-site at ESEC Redu and participate in on-call support when required.
Are considered as asset:
Knowledge of data centre, hosting, cloud or virtualised infrastructure environments.
Experience with:
Linux/Unix and Windows systems administration.
Network technologies, firewalls, switching and routing.
Automation, scripting or software development using Python, PowerShell, Bash or similar languages.
Virtualisation and container technologies.
Configuration management, quality processes and incident reporting
Working in highly regulated, mission-critical or 24/7 operational environments
Knowledge of monitoring, logging and service management tools.
Familiarity with cybersecurity, hardening and operational security practices.
Eligibility to obtain security clearances required for operational activities.
Our Offer
Working within an exceptional sector with Staff located in Belgium, Germany and the Netherlands
A professional and modern working environment with motivated Administrative Staff, Engineers, Astronaut Training Instructors and Scientists coming from all different horizons and countries with a common passion for space and their own expertise
A full-time position with an indefinite contract of employment
A competitive remuneration package and good working conditions
Working from home in part can be a possibility
An individualised training and development programmes.
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