In addition to developing mission control systems, the company also installs, sets up, operates and manages these systems, providing a good understanding of end-user needs as well as the usability and effectiveness of such software systems:

• International Space Station payload and science operations;
• Reentry vehicle and launcher ground operations and processing;
• Spacecraft control facilities, operations and training.

Below is a selection of Operation Group Projects:

• USOC Implementation. Design, implementation and validation of the ground segment infrastructure and operations of scientific experiments on-board the International Space Station ISS at two Mission Control Centres: B.USOC in Brussels, and Erasmus USOC in Noordwijk (The Netherlands).
• USOC Operations. Daily operations preparations and on-console operations for scientific experiments on-board the International Space Station ISS. Space Applications Services has operations teams at B.USOC and Erasmus USOC. Operations have been ongoing continuously (mainly 24/7) since the launch of Columbus in February 2008. Missions and experiments include Frank De Winne's OdISSea mission, BOP, PromISS-4, SOLAR (SOVIM, SOLSPEC, SOLACES), PCDF, LES-2, EPO-3, EuTEF (DEBIE-2, FIPEX, EVC, Tribolab, Plegpay, DOSTEL, EuTEMP, EXPOSE, MEDET), EDR, KID, FOCUS, ERB-2, etc
• Galileo ILS. Galileo is the planned European counterpart to GPS. The ILS is the Integrated Logistics System, and the role of Space Applications is to define and develop the ILS training program for all ground personnel that will be involved in the In Orbit Validation (IOV) phase of the Galileo Mission Segment (GMS). The execution of the training for GMS maintenance staff is also included. Further,  a Training Needs Analysis (TNA) is conducted for the operations and maintenance staff in anticipation of the Full Operational Capability (FOC) phase of the GMS.
• EXPERT. European experimental Re-entry Testbed, a project to develop and validate European re-entry technology. The role of Space Applications is to define and support the end-to-end ground and flight operations in Russia, from integration of the parachute, through test and transport, launch and subsequent recovery.
• IXV. The Intermediate Experimental Vehicle project is part of the Future Launcher Preparatory Programme (FLPP), an ambitious European programme as a step towards a future European re-usable launch vehicle. The role of Space Applications is to define the ground operations concept: transportation from Europe to the launch pad, pre-launch operations, ground segment for telemetry during  flight and post-flight operations.
• Evaluation and Assessment. Space Applications Services offers a wide range of services for progressive evaluation and testing of human-machine interfaces and systems in aerospace domains but also in a broad spectrum of several other domains.
  
  We conduct user studies to measure how operators behave in their operational environment and what their specific needs are. Testing confirms the appropriateness and ease of use of the design. We use a variety of evaluation techniques and apply state of the art methods to satisfy the specific needs and constraints of our customers. We apply our knowledge and practical experience to use qualitative and quantitative data as the basis for specific design recommendations.